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YouTube, Blogging, Podcasts...
Where do they fit in your Company's Marketing Mix?
Welcome to The Scoop!
The proliferation of new media can sometimes
be confusing for the marketer to determine
how and what to leverage – if at all. You already
have to divide your marketing budget between
print, TV, radio or web and now there
are a number of new venues. How do you
decide?
Ultimately it is all about talking to your
customers when, where and how they want –
this will make them the most receptive to
your message. As with all advertising, but
specifically new media, it is critical that
you understand the culture of the medium
before you attempt to leverage it for
marketing purposes. A prime example is of a
corporation wanting to develop a corporate blog, in order to appear “tapped in” and appeal to a “cooler” demographic, but not understanding the rules. In many cases, strategies such as this can backfire and damage your brand rather than deliver the intended goal.
In the Financial Services industry, online
advertising is a critical component of a
broad marketing campaign. For independent
advisors, consultants or brokers, the
Internet presents a valuable opportunity to
level the playing field and increase your
reach at a much lower cost than conventional
advertising. Increasing your online presence
can also enable you to reach younger target
audiences, who, as a group, spend far less
time watching television or listening to the
radio than their parents’ generation.
But online marketing also has challenges of
its own. While Canadians spend more time
online than any other country in the world,
the volume of messaging that is out there
means that businesses need to work harder to
differentiate themselves from their
competitors.
Below are a few strategies that you can use
to leverage online marketing:
Marketing, in all areas, is becoming more
consumer-based than ever before and savvy
marketers are always looking for ways to
create meaningful experiences with their
brands. Targeted, personalized messaging,
user-friendly web interfaces and innovative
lead generation activities are just a few ways that companies can build powerful brand experiences and measure successes.
Online forums, blogs, guides and chat rooms
provide opportunities for you to reach a
targeted group of educated consumers, and ad
space is often less expensive than
traditional advertising. Many online search
portals such as Sympatico.MSN.ca (http://finance.sympatico.msn.ca)
and Yahoo Canada (http://ca.finance.yahoo.com)
provide real time news coverage, stock feeds
and online tools and can create just as much
buzz as a mainstream publication.
Smart sells. Used properly, new media
can present unique opportunities to reach
your audience, and increase the reach of
established campaigns. Post past radio and
television campaigns on your website or on
YouTube as commercials often gain
significant followings well after they are
aired. Add RSS feeds to your website so that
your audience can receive the latest news,
findings or press releases right to their
desktops.
The challenge is in determining how to spend
you marketing budget – this all comes back
to really understanding your target market. |
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Companies spent
$16.9 billion in Internet
advertising in 2006, growing 35%
from 2005. Display advertising
(including broadband video)
represented 32% of the revenue,
while keyword searches came in even
higher at 40%. Classified ads
represented 18% of the market share.
[1]
In a recent survey of corporate blog
owners, 76% of companies reported
increases in web traffic and media
attention as a result of their blogs.
[2]
People spend 1/5 of their day online and one in five people feel that they are part of an online community. [3]
Canadians spend more time online
than any other people in the world.
The average Canadian internet user
spent 41.3 hours online in January
2007, ahead of the US, the UK, and
Korea. [4]
Right now, Toronto is the largest
network on Facebook, a social
networking site started by a Harvard
Law student in 2004. The “Toronto,
ON” network has over 550,000 people,
equal to about 10% of population of
the GTA. [5]
[1] Internet Advertising Revenue
Report, Interactive Advertising
Bureau and PricewaterhouseCoopers,
May 2007
[2] Cymfony/Porter Novelli, July
2006
[3] James E. Katz. Magic in the
air: Mobile communication and the
transformation of social life,
2006.
[4] comScore Networks, February 2007
[5] Toronto's Facebook network
grabbing attention, CTV News,
May 2007
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Unilever/Dove - Campaign for Real Beauty ("Daughters")
The Dove Self-Esteem Fund is a national
resource established started by Dove as part
of its Campaign for Real Beauty advertising
campaign. The Fund aims to develop resources
to help Canadian women and girls build self
esteem and to support organizations that
foster the same values in their mandates.
To promote awareness of the Fund, Dove
worked with Ogilvy & Mather to develop a series of commercials that examined how perceptions of beauty are shaped by society. For this edition of the Good, the Bad, and the Ugly, Yvette and Kate will review "Daughters", an ad that features real girls and women talking about their bodies.
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The Good - |
Luxurious, lemony cream hand soap
(our favorite is from the Pampered
Chef) |
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The Bad -
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That pink pump soap in most public
washrooms |
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The Ugly - |
Getting your mouth washed out with
soap (did any of our mothers
actually do this?) |
Yvette’s Rating: Bad
Kate’s Rating: Bad
[
Read their critiques
]
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It seems that when it comes to New Media, new
terms, trends, and jargon pop up all the time. Here
are some definitions of some of the most popular
forms of emerging media:
A blog (or weblog) is a website where
entries are published on an ongoing basis and
displayed in reverse chronological order. Blogs can
contain text, photos, video and links to other
sites.
Online forums (or chat rooms) are sites that are organized according to interest and let
visitors contribute the site content.
Podcasts are subscription-based audio or
video broadcasts that are automatically downloaded
to your computer through software such as iTunes or
RealPlayer.
QR codes (Quick Response Codes) are two-dimensional bar codes that let marketers communicate with consumers through posters, stickers and other materials. QR codes let individuals use cellphones to receive messages, download music or visit a website. While not widespread in North America (yet) QR codes are very widely used in Asian countries.
RSS (Really Simple Syndication) is a
web format that can be used to publish frequently
updated content such as blog entries, news or
podcasts. RSS feeds let users download updated
content automatically, without having to manually
visit a site.
SMS and MMS (Short Message Service /Multimedia Messaging Service) lets individuals send and receive short messages (text messaging), share photos, or vote for the next American Idol through cellphones and other mobile devices.
Social networking sites, such as Facebook
or MySpace are online social structures that enable
individuals to connect and interact with others
through different types of shared relations, such as
friends, organizations, or geographical areas. |
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So how do you know if your blog is working?
Measuring the success of a blog is very similar to measuring the success of a website.
Some shared success metrics that apply to both websites and blogs are:
- Blog/website traffic
- Number of unique visitors and unique visits
- Number of repeat visits
- Number of page views, and page views per visit
- Average time spent per visit
Below are some success metrics that apply specifically to blogs:
- Number of subscribers to your blog’s RSS feed
- Number of inbound links to your blog
- Number of other blogs that link to your blog
- Number of comments submitted to the blog and submitted per entry
Bill Sweetman, September 2006 |
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INTRODUCING... The Marketing Portfolio™
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We know that relationships are key to developing your business. Help us to help you make more relevant connections when prospecting and building your business.
We invite you to take our online survey – tell us what your marketing requirements are – and WIN an iPod® nano.
Visit TheMarketingPortfolio.com
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The Marketing Portfolio is owned by
Kaleidoscope Marketing and Communications Inc. |
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Summer Office Hours: Please note that
the Kaleidoscope Office will close at 2 p.m. on
Fridays from May 25 through Friday, August 31, 2007.
We will continue to provide you with
exceptional service and ensure all your needs are
met. We wish you all a safe and pleasant summer. |
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